REFUND AND RETURNS

At Agralion LLC, we’re committed to ensuring you’re satisfied with your purchase. If you have any issues with your product after purchase, please carefully read the following Refund and Return Policy to understand how your order may be processed.

1. Return Period
   You may submit a return request within 30 days of receiving your item. Please ensure the item is unused, undamaged, and in its original packaging.
2. Return Requirements
   Items must be unworn, unwashed, and retain their original tags and packaging.
   Returns on promotional items will not be accepted.
   Returned items must be returned within 30 days of purchase.
3. Refund Process
   If you qualify for a return, please follow the steps below to request a refund:

Contact Customer Service: Contact our Customer Service team by email or phone with your order number and the reason for your return.

Obtain a Return Authorization: We’ll provide you with a Return Authorization and provide you with a specific return address.

Returning an Item: Ship the item to the address specified, preferably using a tracked courier. Keep proof of shipping.
Refund Processing: Once we receive and inspect the returned merchandise, your refund will be processed within 7-10 business days. Refunds will be issued to your original payment method.

4. Shipping Policy
   Original shipping costs are non-refundable.
   Return shipping costs are the customer’s responsibility, but if the return is due to an error on our part (e.g., incorrect item or damaged item), we will cover the shipping costs.
5. Exchange Policy
   If you wish to exchange your item, please follow the return process, receive a refund, and then place a new order.

Thank you for choosing Agralion LLC. We look forward to serving you wholeheartedly!